|
KMID : 1138720160420040033
|
|
Korean Public Health Research
2016 Volume.42 No. 4 p.33 ~ p.43
|
|
|
The Influence of Emotional Labor Strategy on Job Burnout and Job Engagement in Psychiatric Nurses
|
|
Shin So-Hee
Jang Keum-Seong
|
|
|
Abstract
|
|
|
Objective : This study is descriptive research aimed to understand psychiatric nurses` emotional labor strategy, job burnout and job engagement level and to verify the impacts of the emotional labor strategy on job burnout and job engagement.
Methods : This study collected data using emotional labor strategy, job burnout, job engagement tools from the nurses who were working in the department of psychotherapy in medical institutions in a level higher than a hospital, located in G. Metropolitan City and J. Province from December 5, 2011 through January 20, 2012 and analyzed 239 copies appropriate for the research.
Results : It turned out that, of the emotional labor strategy, surface acting and job burnout had positive correlations(r=.32, p<.01), and the major variable that could predict job burnout was surface acting(β=.305, p<.001). It turned out that the psychiatric nurses` deep acting had a pure correlation with job engagement(r=.31, p<.01), and it was found that the most important variable in predicting job engagement was deep acting(β=.228, p<.001).
Conclusion : It was noted that the psychiatric nurses` emotional labor strategy had significant impacts on their job burnout and job engagement according to the forms. Therefore, it is judged that it would be necessary to set up structured strategies in order to minimize the surface acting that might stimulate the psychiatric nurses` job burnout and to induce deep acting that could increase their job engagement, and this can be interpreted as one of the effective methods that can enhance the organization`s performance.
|
|
|
KEYWORD
|
|
|
Psychiatric nurse, Emotional labor strategy, Job burnout, Job engagement, Surface acting, Deep acting
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
|
|